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[bubosquared]

Link of the Day: Cutest Firefly fic I've read in a while. Kittens, people!

Heh. I've apparently gone invisible, as one of my co-workers just asked "Hey, where's Sofie, is she on holiday?" I'm right here, people! *pokes self to make sure I'm still corporeal and stuff* Yup, all here.

Speaking of corporeality (is that a word), there's been another fake LJ death, and I feel like I should reassure you all that a) I am, in fact, real, and b) in case I get run over by a bus or something tomorrow, there will be confirmation from local LJers, at least. I also left instructions for my parents to make sure people know what happened, so if I die, you'll know it's for real.

Oh, and sort of back on the subject of work (because that's all I really write about these days: work and porn, porn and work, and occasionally, a little crack), there was a cartoon in yesterday's (? I think) Metro about call centres in India, the usual "Our agents are busy learning English" crack, and I just. Maybe it's because I'm a call centre drone myself, but I've been getting seriously annoyed at this shit, lately. Because it leads to conversations like this:

Me: "[Company], this is Sofie, can I help?"
Customer: "Oh, thank god, a British person. I called ealier and I got put through to India, so I had to hang up, and ..."

No, we don't have any call centres in india. We do, however, have an Indian team member, who has an Indian accent, obviously. There are many people in the UK who are Indian, or of Indian descent, many of whom have lived here (almost) all their lives, and most of whom have british nationality and everything. So assuming that you've been put through to India just because of the accent of the agent you get through to? Kind of stupid. Hanging up on said agent because of said assumption? Really stupid. Complaining to me about said agent? Really, really stupid, considering that I'm ESL myself, you asstwat. And for the record? So is everyone else who works here, with one exception. NO SYMPATHY FOR YOU!

And don't even get me started on that commercial with the call centre chickens. Hate!

Also, GIP! Thanks, sparklebutch!

Comments

[bubosquared.livejournal.com]

Oh, yes. I do love calling people on that shit, though. "Um, what about me? I'm an immigrant. English isn't even my native language, unlike the bloke you just slagged off, who I'm actually pretty sure grew up over here." And then they hem and haw and try to find a way to pretend that it's not about skin colour. Sigh.