(no subject)

[bubosquared]

*gets tetchy with HFW tech support* Okay, when I'm complaining because my e-mails have been getting delayed by hours or even days, trying to get me to upgrade to a VPN or dedicated server account is not the answer. If I'm unhappy with the current service, why the fuck would I want to give you more money--which, by the way, I don't have?

(Yes, yes, the occasional delay for an hour or 2-3 is to be expected when one shares a server. But when it becomes the exception for an e-mail to actually arrive within 2-3 hours, and some are delayed for up to a week? (I still haven't received the e-mail wibbble mentioned sending me two weeks ago.) That means something is wrong, and I'd like that to be looked into, instead of being upselled and asked questions I answered in my original bloody problem ticket. Melle smash!)

[ETA] Hm, I give the helpdesk access to my e-mail, and suddenly e-mails start coming in. They're clearly delayed, too, but helpdesk pretends not to see a prolem, because they're there now. I'm a mite suspicious about this, and I'm still missing several e-mails altogether, but if this means I'll be getting my mail in a relatively timely fashion, now, I suppose I can live with it.[/ETA]

Comments

[bubosquared.livejournal.com]

Oh, the hardship. ;D

[wibbble]

Once I do get it all set up, though, it might take me a while to rip it all. Since it takes a few hours to do the encoding on my wee iBook, I figure I can do a maximum of two a day (one while I'm at work, one while I'm sleeping)...

Oh, and I should ask: you said you were waiting copies of my ripped files for sharing with others? Would it be more useful to you if I just copied the DVDs (stripped of encryption and region-encoding)?

[bubosquared.livejournal.com]

Whoever keeps holding my comments hostage now needs to quit it, dammit. Argh. Anyway!

I think a copy of the DVDs might actually be handier than trying to transfer a season's worth of dvx files through the internet. Just let me know the costof the blank DVDs, cause I know those are more expensive than blank CDs. :)