(no subject)

I've been sleeping almost constantly (when not at work) since coming home on Saturday, and I feel like I've had a low-grade fever since then as well. Bleh. *hides in flist*

(At least I wrote some, yesterday. But I need to clean and stuff for when dramaturgy comes over on Saturday, and get on WoW. Murfle.)

(no subject)

Note to self: First thing tomorrow morning at work, amend last case of today to note that "(Starting to suspect customer is functionally illiterate?)" is not a snarky note, just trying to be helpful. Um. Yes. I really wasn't trying to be snarky, something just clicked halfway through the call, when I realised that if I spelled words out for this guy, or described the icons, he suddenly had a lot less problems with following instructions that hang on, I don't think this guy is stupid, he just can't read. Keeping that in mind suddenly made things a lot easier, which makes me think I'm right (and should amend the note to tel everyone else to spell and describe icons as much as possible), and also makes me feel guilty for nearly losing my temper and talking to him like he was five. Dammit.

Tech Support: where the fun never stops!