(no subject)

[bubosquared]

PSA: If your e-mail address contains the word "softcock", please do your friendly neighbourhood tech support people a favour and get another one to use for "official" business, please? Also, why the hell would you advertise that? o_O

I should be working on my NaNovel plotting and planning and worldbuildig. Instead, I'm faffing about with femgeeks, trying to see where all this diskspace is going, and stuff. At least it's semi-productive, even if there are about 500MB I can't bloody find, taking up space. I know at least 150MB of them are somewhere relating to the e-mail, but again: not with the locating. *whacks with stick*

(A-HA! Found the e-mail related ones at least. Still trying to find 488MB that's not accounted for, and my host's tech support is being less than helpful.)

Comments

[wibbble]

Are you on shared hosting or something else like a VM or a dedicated server?

Do you use a database at all? If you do make sure to account for the disc space used by your DB.

[bubosquared.livejournal.com]

I'm not sure exactly, I think it's VPS or shared? I did check the databases, but none of them are showing up as more than 5MB at the most -- definitely nothing that might account for close to half a gig. :/ And Tech Support says it's probably logs but then doesn't answer me when I ask if those count towards my disk usage limit and how to delete them. Grar.

[wibbble]

Shared hosting is a pain, because you won't necessarily have access to everything in your account.

Logs should be getting rotated and shouldn't be nearly half a gig. My logs on the server account for 75MB, for example - although I do rotate most of them by size rather than time. Even so, for a normal website you shouldn't be generating megabytes of logs a day.

Do you have shell access? If you do, the command 'du -ch' from your home directory will show you how much space every directory is taking up, and total it at the end.

[bubosquared.livejournal.com]

Don't have shell access that I know of, but anything in the home directory should show up in the disk usage viewer and thus be included in the 356MB that's accounted for. That seemed pretty normal to me, but looking at the "this is how much of your quota you're using" thing, it was showing over 850MB, which not so much.

After a lot of song and dance, they "ran some updates" and the total displayed correctly (a couple of MB difference with the total usage in the home dir, which seems much more normal to me) but dear god, the number of times I had to explain what the problem was -- "No, see, those logs are in the home directory, I've already deleted all of them, and they don't account for the neatrly half a gig of space that's seemingly outside the home directory." Still don't know WTF the problem was, but at least it's solved for now.

[katemonkey.livejournal.com]

Do you regularly run a statistics package? 'cause, boy howdy, they do take up some memory when you're not looking.

Thankfully, you can delete the cache easily and not wreck any future statistics-ing.

[bubosquared.livejournal.com]

I suspect that's it. My convo with tech support:

Them: "If it's not showing up in the Disk Usage Viewer, it's logs."
Me: "So how do I delete those logs?"
Them: "If it's not showing up in the Disk Usage Viewer, it's logs."

Lather, rinse, repeat. Still no answer as of yet. People! I know what's in the DUV, I said so in my original ticket, I want to know where the other 488MB is, and how to get rid of it! I've already deleted everything in /logs, but that showed up in my DUV anyway. Augh!