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Five calls into my working week and already three of them have demonstrated the First Rule of Tech Support: "Never trust the customer's assesment of the problem." Because for every person who does, in fact, know what they're talking about, there's twenty who see "Please enter your product key code" and then call claiming they need to acticvate their desktop software. (No, you need to enter your damned product key code)
And this is why, a lot of the time, my job could be done by a recording of me going "What error message are you getting? Sir, please could you read me out exactly what it says on the screen? Sir, please just read me the error message." Augh! (And this is how you tell the people who know what they're talking about from the rest, because they will at best start out by telling you the error message, and at worst only need to be asked to do so once. And they know how to bloody well follow directions. "Okay, so select UK there and press OK." "It says Alpine Ski Region, press OK?" "... No."
I love my job, I love my job, I love my job, ...
On a more cheerful note: Wish List Meme!
Step One
- Make a post (public, friendslocked, filtered...whatever you're comfortable with) to your LJ. The post should contain your list of 10 holiday wishes. The wishes can be anything at all, from simple and fandom-related ("I'd love a Snape/Hermione icon that's just for me") to medium ("I wish for _____ on DVD") to really big ("All I want for Christmas is a new car/computer/house/TV.") The important thing is, make sure these wishes are things you really, truly want.
- If you wish for real life things (not fics or icons), make sure you include some sort of contact info in your post, whether it's your address or just your email address where Santa (or one of his elves) could get in touch with you.
- Also, make sure you post some version of these guidelines in your LJ, or link to this post (it'll be public) so that the holiday joy will spread.
Step Two
- Surf around your friendslist (or friendsfriends, or just random journals) to see who has posted their list. And now here's the important part:
- If you see a wish you can grant, and it's in your heart to do so, make someone's wish come true. Sometimes someone's trash is another's treasure, and if you have a leather jacket you don't want or a gift certificate you won't use--or even know where you could get someone's dream purebred Basset Hound for free--do it.
- You needn't spend money on these wishes unless you want to. The point isn't to put people out, it's to provide everyone a chance to be someone else's holiday elf--to spread the joy. Gifts can be made anonymously or not--it's your call.
- There are no rules with this project, no guarantees, and no strings attached. Just...wish, and it might come true. Give, and you might receive. And you'll have the joy of knowing you made someone's holiday special.
My wish list, which is largely the same as last year:
- Yarn. Any kind, preferably non-acrylic, but really, any kind will do. Leftovers, huge skeins, funky colours, black, anything!
- Cross-stitching stuff that isn't the kiddie-themed kind.
- Anything off my Amazon wish list.
- Fanfic. The Tribe slash, specifically Ram/Lex, or Lee-centric HP-fic, or Cable/Deadpool, if you really want to make me love you. :D
- Books. New, second hand, fiction or non-fiction, doesn't matter, I'll read anything. I especially like nonfic about gender/sexuality theory and (Ancient Roman) history, true crime (oh, hush), detective novels (Cadfael!), fantasy and science fiction, and of course anything with boy- or girltouching.
- A nice picture of yourselves, to put up on the wall o' photos I'm (... still, yes) planning.
- Frames for aforementioned pictures.
- Socks. No, seriously. Long, stripey socks. The wilder the colour, the better!
- Art for, er, any and all of my stories. Or fandoms, in fact.
- A cowboy hat. (What? I like hats!)
Address(es) to follow in seperate, locked entry. And if you cuold please link your own wish list post in comments if you've made one, that would be handy, thanks. :D
Quote of the Day:
The historical innaccuracies actually leap off the t.v. and did a little dance in Melle's living room!
(troubleinchina, re: Robin Hood)
And on a semi-related note, there's ... something, whatever, going around about internet people and knowing they're real people and not lying, and I was gonna be all insightful and shit, but you know, I don't think anyone's ever going to accuse me of being a liar or a fake intarweb person or whatever. For one thing, my life is far too mundane for that, and for another, I've met ... a whole lot of you in tht Real Life place now, so you can vouch for me. :D
It'll also be difficult for me to ever stage my death, as both the non-family people in my will are on my friendslist and thus would quickly call shenanigans on any fake deaths.
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I presume you know this?
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They have PIRATE SOCK! They must be mine!
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I bought your Christmas present yesterday...
I don't think I'll post a wish list, cause it seems odd...
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::ponders:: But how am I going to get a ten-gallon hat to you over there? They convert everything to *liters*.
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