(no subject)

[bubosquared]

So this morning I get an e-mail from F2S that my ADSL is activated and ready to go. I think, "Yay, broadband!" and get home and start fiddling about with the computer and stuff trying to configure the router. An hour later I cave in and call the help desk. Another hour, two calls and a new micro filter later, we've determined BT needs to get involved, probably to the extent of sending an engineer over here to check and double-check that my phone line is indeed supposed to be able to handle DSL. There's no telling for sure if that's even going to happen at all, and if so, when. So I'm still stuck on dialup.

*scream of frustration and primal rage*

Comments

[carelessmemory.livejournal.com]

*crosses fingers it'll get sorted out!*

Couldn't F2S see, before they activated, if everything was okay with the lines? In Sweden we call the ISP, they flick a swith, or push a button, and they can instantly tell if it's possible to get their services...

[bubosquared.livejournal.com]

Problem is, they don't check it themselves, they ask BT to check it, and BT claimed it was fine. So it's a BT issue, really. :/

If it turns out I can't get DSL on this line, I'm doing a fair bit of yelling at BT, since that means I have to get Telewest, and thus cancel my BT line, and I want reimbursement or something for the costs associated with activating the BT line. Sigh.

[carelessmemory.livejournal.com]

Oh. :\ Well, if you can't get it, BT really fucked up and you definitely should get something. And I really hope they don't even try charging if they need to send an engineer.

*kicks BT people*

[wibbble]

You'll get nothing. BT are fuckers.

[bubosquared.livejournal.com]

Bah. Am not a happy customer anymore. :(