Monday morning (ed. note: when I started writing this) and my brain is trying to convince me that FO:pattern::fanfic:canon. I need coffee. Or possibly enough alcohol to kill off whichever braincell is responsible for this, grar.
Today's User Friendly resonates with me on a very basic level. I may have to print this out to hang up in my pseudocubicle.
I hate it when nice customers have legitimate problems that take ages to fix. Because then I spent an hour on the phone with them and it's still not fixed, and ajklsdlaksjdlkjdqmwn poodoo.